Qualities And Role of a Personnel Manager

QUALITIES OF A PERSONNEL MANAGER: -

To be successful in his job, a personnel manager must be a specialist in organizational theory and as such, be an effective adviser to the top management in organizational matters, as well as being able to organize his own dept/division in such a manner as to minimize frictions, promote goodwill and release the latent energies of his own people and associates to be expended on their primary assignments.

He should have real expertise in personnel administration- knowledge of relevant laws, procedures, and techniques and of developments in theory and practice in comparable economics, behavioral sciences’ contribution to personal management, a bent for research in personnel- management, and should have adequate knowledge of behavioral sciences which study the reactions of individuals and groups to particular sets of conditions and environments is an organization or a factory.

 Other important qualities that a personnel manager should posses are: -

·        A mind with a capacity for creative thinking, for analyzing situations and reasoning objectively.

·        He should know the problem solving techniques and have an ability to inspire, motivate and direct employees.

·        A devoted sense of vocation and faith in humanity.

·        Capacity for ledership, a sense of social responsibility and a standard of social justice.

·        Personal integrity so that employees may repose confidence in him.

·        Capacity for persuasion, coupled with patience and tolerance.

·        A friendly, approachable nature, which is tactful and sympathetic, and pleasing personality, a well groomed appearance, sophisticated taste and habits, and capable of working with and through other people.

·        Initiative and decision making ability.

·        Mobility of facial expression (which encourages confidence, conveys interest, registers sympathy allays distrust) and finally,

·        An ability to generate trust among his colleagues and develop acceptability, recognition for himself and his ideas of communication with readiness and fluency.

·        Readinesses to cooperate the subordinates in times of difficulty and never to interfere or thrust his advise on theirs.

·        A promptitude in giving them the feedbacks in their handling on personal matter whenever nessery in the interest of functioning of the organization and establish personal policies of the company.

Role of personnel manager

1.      Personal role

·        Advisory –Advising management on effective use of human resources

·        Manpower planning- recruitment, selection, etc.

·        Training and development of linemen.

·        Measurement of assessment of individual and group behavior.

2.      Welfare role

·        Research in personal and organizational problems.

·        Managing services- canteens grain shops, transport co-operatives, crèches, etc.

·        Group dynamics- group council ling, motivation, leadership, communication, etc.

3.      Clerical roles

·        Time keeping

·        Salary and wages administration incentives.

·        Maintenance of records.

·        Human engineering- man machine relationship.

4.      Fire fighting(legal role)

·        Grievance handling.

·        Settlements of disputes.

·        Handling disciplinary actions.

·        Collective bargaining.

·        Joint consultation